Ordering & Shipping Information

How To Order
Orders may be placed using the following options:
1. Phone Orders may be placed toll free at (800)-776-6221, Mon. - Fri., between 8:30 AM and 5:00 PM (central time).
2. Click here for a printable Order Form that may be Faxed to CFG at (877) 438-2316 or Mailed to:

3. On-Line Orders may be placed through the www.fbapparel.com/mfb. Members can also access the site by clicking through the Michigan Farm Bureau site at www.michiganfarmbureau.com.

Payment Methods
Member Orders will be billed through via MasterCard, Visa, or American Express. Invoiced orders under Net 30 day terms are available to Approved Parties Only. Call 800-776-6221 for details.

Stocked Merchandise Minimums and Delivery Times
This website features Michigan Farm Bureau logo apparel and promotional products which is available for immediate shipment. The minimum order is one on all stock merchandise. Larger quantity orders may qualify for pricing lower than that listed on the website. Please call customer service at 800-776-6221 for more details. Stock orders will ship within 24 - 48 hours from receipt of orders. If an "out of stock" situation does occur, the item(s) in inventory will ship immediately and the balance of the order will ship when the inventory is replenished.

Special Order Merchandise - County Logos/County Copy
Most items featured in this website are available with County Logos/ Copy. Please contact your Michigan Farm Bureau Apparel and Promotional Products Specialist at 800-776-6221 for pricing and minimums. Production time may vary, but most items can be produced in 2 - 4 weeks. Rush orders are always welcomed and we will do everything possible to accommodate your deadlines.

Shipping Methods
Most orders are shipped UPS ground; larger orders may be shipped via common carrier. If air freight is requested, please authorize air freight.

Merchandise Returns
Our products are 100% guaranteed. All returns do require a return authorization number for efficient exchange or refund of merchandise. When returning merchandise, include shipping documentation, merchandise, and return authorization number. Please contact Cary Francis Group to receive your authorization number. If merchandise was damaged due to carrier mishandling, please initiate a claim. All damage claims must be made within 30 days of receipt of the order. Restrictions do apply for Special Order Merchandise.